Diagnostics

Take the headache out of phone malfunctions.

Mobilogy’s Diagnostics enables fast identification and resolution of mobile phone problems for any device across all customer and employee touch points. The service accurately analyzes device performance with over 180 software and hardware tests, and resolves issues in real-time. Diagnostics enables operators, retailers, buyback vendors, repair centers, and enterprises to keep phones healthy, customers and employees happy, and operational costs under control.

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Accurately diagnose. Successfully resolve.

Detect and correct mobile device issues, quickly and accurately.

Battery Tests

Malware Detection

Hardware Tests

Performance Tests

Connectivity Tests

App Performance Tests

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Deeper analysis. Better fixes.

Deeper, more thorough tests, like our patented battery tests, help keep phones in optimal condition. Only Mobilogy instantly detects and removes malware, and can identify crashed, unresponsive or battery draining apps for enhanced device performance.

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Diagnostics. On your terms.

Troubleshoot devices in the most convenient, lowest cost channels with self-care, online, contact center, in-store, and repair center options. Accurately diagnose issues across any channel for over 3,000 phone models.

who can benefit

Operators & Retailers

Improve customer experience.
Reduce No Fault Found.
Avoid unnecessary repairs.

Buyback Vendors

Improve take-up rates.
Improve margin.
Remove subjectivity.

Enterprises

Improve employee productivity.
Increase IT productivity.
Enhance quality of service.

To find out how Mobilogy can help YOUR business

Contact Us

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